Typical Repair Process

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At FireByte, we specialise in diagnosing and resolving complex hardware and software issues across desktop PCs, laptops, and peripherals. Whether you're experiencing performance degradation, system instability, or security vulnerabilities, our expert technicians are ready to restore functionality and optimise your system’s performance.

We serve residential users and SMEs with a high standard of service, competitive turnaround times, and clear communication.

Once the issue(s) are identified and confirmed, components are repaired (if possible) or replaced. 

Much as the components of a car wear down over time, the components of a computer attract dust, overheat and generally run less efficiently through extended use. Whilst at FireByte we do try to use existing hardware as much as we can, sometimes it may be necessary to replace certain items, depending on the diagnosis of the issue. Read more about our recycling policy here. 

Before we hand your system back, we run a full suite of stress tests and quality checks to ensure everything is functioning reliably. From hardware diagnostics to real-world performance tests, we ensure the problem is fully resolved.

Then we return your device, fully operational; often faster than when we received it.